Shipping policy
VeryShine ships from South Korea to destinations available at checkout.
Dispatch
Orders are dispatched Monday through Friday, Korea Standard Time, excluding Korean public holidays. Delivery estimates below begin on the dispatch date and do not include order preparation time. You will receive a shipping confirmation email when your order is dispatched.
Shipping costs
Shipping costs depend on your destination and the items in your order. Enter your delivery address at checkout to see the available shipping options and the total shipping charge before payment.
Estimated delivery times
| Destination or service | Estimated time after dispatch |
|---|---|
| United States | 6–10 working days |
| United Kingdom, France and Spain | 6–15 days |
| Canada | 6–15 days |
| Australia and New Zealand | 6–15 days |
| Asia | 6–15 days |
| Economy shipping, where available | 12–24 days |
These are estimates, not guaranteed delivery dates. Transit times depend on the shipping service and destination. Customs clearance, public holidays, weather and local postal delays may extend delivery time.
Tracking your order
We primarily use Korea Post K-Packet for international orders. Your shipping confirmation email includes your tracking number and available tracking information. Tracking updates may take time to appear after dispatch.
For U.S. deliveries, you can check your tracking number on USPS Tracking once it is available in the USPS system. For other destinations, use ParcelsApp or your local postal service.
Customs and delivery details
United States: No additional customs duties are payable by the customer on delivery for orders shipped by VeryShine.
Germany, Sweden and the Netherlands: We prepay the €3 customs duty through DDP (Delivered Duty Paid) shipping, so you do not need to pay this duty on delivery.
Other destinations: Customs duties, import taxes or postal handling fees may apply depending on your destination. Any charges not collected at checkout or prepaid by VeryShine may be requested by customs or the delivery carrier.
Please check your full name, delivery address and postal code before placing your order. We may contact you for a phone number if it is needed for customs clearance or delivery.
Delivery questions
If your parcel is delayed, tracking has stopped updating, or you need to correct your delivery address, please email cs@veryshine.com with your order number. Contact us as soon as possible for address changes; changes may not be possible once a parcel has been dispatched.